Editor's Blog

  • What price peace of mind?

    Although DMCs provide a service that is critical in the value chain of events, they do not get the same recognition or value perception as the lead contracting event agency – the agency usually makes sure of that! Many naysayers foretold the demise of destination management companies (DMCs) when a...

  • Incentives on the trail of two cities

    When giants embrace, the earth shakes. In an unprecedented and exciting initiative, London and Paris have joined hands to launch a unique two-in-one incentive trip to beat them all. The landmark agreement between the London Convention Bureau and the Paris Convention and Visitors Bureau will see two of the world’s...

  • MENA growth is explosive – but is it sustainable?

    With Expo 2020 appearing on the near horizon in Dubai and the Middle East representing high growth potential for the travel industry, placing a spotlight on the Middle East North Africa (MENA) region is inevitable with new regionally-focused travel markets. Aspiring to create the most sustainable Expo in history, the...

  • Focus on the value delivered by incentives rather than the price

    The objective of incentive travel is simple. It aims to reward top achievers with an impressive and unforgettable experience so that they are motivated to perform better and achieve higher goals. An emerging downside is that incentive travel planners and suppliers are facing such a price sensitive environment that the...

  • Why hotels should partner with event professionals to solve reducing occupancy

    Attracting MICE business is being considered a viable option for the hotel industry in India as the hotel room inventory expands and weekend occupancies dip. Cushman & Wakefield reported that the Indian hospitality sector will add 52,000 new hotel rooms by 2024. This will lead to a rise of over...

  • Why Marriott and Cathay are a lesson for all

    Data security is a major issue within the events industry. Recent breaches have been colossal and the negative aftermath is likely to be of immense proportions, over a long period of time. It is time that we stopped paying lip service and took data security seriously. The General Data Protection...

  • Why event planners must aim for experience

    What is experiential travel? Isn’t all travel a summation of various experiences, perspectives, transformative emotional reactions, memories carried back and the all-important feel-good factor that the traveller takes away? Event planners have to unlearn a few things. Bookings, revenues and packages are not the ultimate goal of business promotion activity...

  • Fake conferences pose a threat to association meetings

    It is not fake news that there are fake conferences being announced. They can assume a name connection with larger organisations to lure a large group of gullible academics and students who are looking for short cuts to speak at international conferences or have their dissertations published at such conferences....

  • Why Africa is a life-changer

    Africa is a giant that is yet to rise to its full height. The MICE industry has thus far given about two per cent of its global business to Africa, a miniscule share demonstrating the immense potential that the continent has to offer for meetings, conferences and incentive tours. Of...

  • How to find good wood amongst the trees

    If you look back at the development of cities worldwide, most have grown outward with the focal point the main seat of government, the railway station, the main place of worship or the central marketplace where trade began. Mostly, due to the increasing need of the populace, the cities have...

  • Why we non-Europeans must comply

    I defined the EU’s General Data Protection Regulation (GDPR) and its implications on businesses dealing with clients in the EU in my last blog. I pointed out that being in India does not remove you from its jurisdiction. The EU’s reach is long and the massive potential fines pose an...

  • Just because you are in India doesn’t mean you are innocent!

    Many in India are working on the basis that the new EU regulations governing data protection do not affect them. That isn’t true. The majority of professionals either operate events in Europe or include delegates, speakers or participants from Europe, and need to adhere to the General Data Protection Act...